WELCOME TO ANGOSTURA®
The home of the world-renowned ANGOSTURA® aromatic bitters and rums
WHEN WERE YOU BORN?
Roger A. Hay
Director
Roger A. Hay is widely regarded as one of the Caribbean's foremost international business executives and QSR franchise specialists. With over 40 years of business experience, including more than 30 years in executive leadership, 21 years as General Manager, Vice President, CEO and Group CEO, and over 15 years of board and directorship experience, he has built a distinguished career driving business transformation, operational excellence, and sustainable profitable growth across the Caribbean and South America.
Roger has held executive leadership responsibility for globally recognized brands including KFC, Pizza Hut, Burger King, Popeyes, Dairy Queen, Pollo Tropical, Long John Silver's, and TCBY. His extensive regional experience spans Trinidad and Tobago, Guyana, Barbados, Suriname, St. Lucia, the Dominican Republic, and other Caribbean markets.
Throughout his career, Roger has successfully led business turnarounds, market expansions, and strategic growth initiatives, creating innovative regional and local programmes that have generated significant revenue growth and long-term shareholder value. Following his promotion to General Manager, KFC Trinidad at Prestige Holdings Limited in 2004, he led the business to a 45% increase in shareholder profits, followed by a further 20% increase in 2005, through disciplined execution, operational excellence, and strategic leadership. His executive expertise also extends to manufacturing and FMCG, where he has successfully led commercial growth, business development, product innovation, and organizational transformation.
Internationally trained and certified in Operations Excellence, Quality Assurance, Crisis Management, Marketing, Human Resources, Finance, Strategic P&L Management, Leadership Development, and Employee Recognition Systems, Roger is recognized for combining strategic vision with operational discipline to consistently deliver superior business performance.
His expertise encompasses corporate governance, strategic planning, franchise and business development, marketing, business and product development, operations, manufacturing, financial management, audits, profitability improvement, organizational transformation, and the development of high-performing leadership teams.
A recipient of numerous regional and international awards for leadership, innovation, operational excellence, customer experience, and people development, Roger received international recognition from KFC International for achieving the Highest Growth in Home Delivery Sales and Execution, and from Popeyes International for delivering the Highest Same-Store Sales. He has also been recognized by YUM! Brands with multiple international awards for Customer Experience and Operations Excellence.
Respected for his integrity, commercial acumen, and transformational leadership, Roger has earned a reputation for building high-performing organizations, developing exceptional leaders, and creating sustainable competitive advantage. His ability to translate strategy into measurable results has established him as one of the Caribbean's most accomplished business executives and a trusted advisor to boards, investors, and executive leadership teams.